Computer
plays an important role in the Automobiles. By definition an automobile or car
is a wheeled vehicle that carries its own motor and transports passengers. The
automobile has we know it was not invented in a single day by a single
inventor.
At automobile services we
realize the importance of a well maintained vehicle. It offers a fast but thorough,
reliable service at an extremely competitive price. Servicing your vehicle will
reduce the chance of breakdown and will be carried out by a qualified
technician. Related to the automobiles an project is been introduced were and
which it is an online service application.
In this Showroom the current system is completely based on the
manual work that is the customer care person calls the owner regarding the
service information to remind about the service details such as due of service,
oil change etc.
The main
problem faced over here is customers cannot be reached due to the lack of
information exchange. In this showroom, according to the service centre there
should be 5000 services(oil changes)per 6 months,10000 services per yr which is
around 800 per month,were as only 175 services is reached in a month by them as
it’s a very poor performance and seems to be a major problem.This is due to the
communication gap,transfer of the customer or may be due to the sale of
vehicle. And also another drawback is that there is no backend database which
gives the alert of due of service.
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